AT
Awie T

1 reviews | Active since Aug 2016

26 Sept 2025, 10:49

Standard Bank non-service.

As a service provider in the real estate industry, I get to work with various other service providers in the industry. We form a chain of service delivery to make a transaction happen. As an individual in this chain, I play a small part, but my reputation is everything. If one of the other suppliers in the chain then drops the ball it reflects badly on me too. Then, to add insult to injury, when they are totally unapproachable and unresponsive, it makes me think carefully before I use them again. The offending supplier in this case is Standard Bank Home Loans. For two weeks now they have been silent, no progress, no feedback, no contact. This is costing all parties involved thousands of rand. We will now move the home loan elsewhere and drop them from the equation.

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Replies (1)
Standard Bank
Standard Bank's reply26 Sept 2025, 10:54
Official
Good day Awie, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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