NS
Neo S

1 reviews | Active since Dec 2021

29 Dec 2021, 00:46

Standard bank non integrity and dishonesty.

Standard bank is a ***** bank they have no respect or whatsoever for integrity. I went to the bank to close off my account due to high bank charges and I was advised on mymo account. I upgraded/updated and nothing changed besides the charges. The gold cheque card was ordered and delivered very far from me in an attempt to try and get it closer to my branch it was too late so they ordered another new card without telling me that it's not the 1st one and charged me for card replacement which came as a surprise because the 1st one never reached me it was stuck with them yet they stole my hard earned hustle money. Ohh and they are liers they promised to call me when I spoke to them on Twitter but until today no call. Reverse my money please you could have been honest from the start and I was gonna cancel the new card nonsense and continue using my blue card.

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Replies (1)
Standard Bank
Standard Bank's reply29 Dec 2021, 08:50
Official
Dear Neo S

Thank you for posting your comments. 
 
Please accept our sincere apologies for the delayed response.
 
Kindly be advised that we are looking into your matter and feedback will be provided shortly.
 
Kind regards
Complaint Resolution Centre
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