MV
Marcel V

1 reviews | Active since Mar 2024

31 Oct 2024, 17:51

Standard Bank, no way!

Some more empty promises, more calls, more emails. Very basic, all I need is a paid-up letter. Such a complex process and more than 3 weeks, no luck with anyone. Already moved a couple of personal and business accounts away from *********** banking. If anyone knows the process of moving a home loan away from Standard Bank, to anyone else, please leave me a comment.

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Replies (1)
Standard Bank
Standard Bank's reply31 Oct 2024, 18:02
Official
Dear Marcel

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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