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Eric F

1 reviews | Active since Aug 2021

26 Apr 2023, 10:58

Standard Bank no trust

My father RP Farrow trusted standard bank with his will and estate , Its been 2 and half years , still trying to get his estate sorted and money paid out , after delays and hundreds of mails , teams calls , phone calls that are not returned , my patience has run out , I would not "Trust" standard bank with my will and estate , I don't recommend that you do either

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Replies (2)
Standard Bank
Standard Bank's reply26 Apr 2023, 11:09
Official
Dear Eric  

We’re saddened to hear that this has been your experience.  

There are no words to express our heartfelt sympathy to you and your family.

 We take these matters very seriously and can assure you that we will be attending to your query.

Please send us a private message with ID number of the Deceased so we can look into this matter.

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply26 Apr 2023, 12:54
Official
Good day Eric

Thank you for taking our call.

We have escalated this matter to our Leadership team.

Please be on the look out for our feedback.

 
Kindest regards
Standard Bank Hello Peter Team 
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