PP
Plummy P

1 reviews | Active since Jun 2019

18 Jun 2019, 16:55

Standard Bank no TCF

Poor, disgusting service. VAF has been promising me a refund as I over paid on my vehicle loan and they have been giving me the run around for the past 10 days and everytime I call they say it will be in my account in 24 hours. This is the reason I stopped banking with Stdbnk because they have no idea what TCF. I never gave them problems with my payments but now it must be a cyclone situation for me to get assistance? Gross!! I just need to know how to get to the Ombudsman

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Replies (1)
Standard Bank
Standard Bank's reply19 Jun 2019, 11:15
Official
Dear Plummy 
 Thank you for posting a comment.
  
 One of our consultants will be in contact with you as soon as possible.
  
  Regards,
  Complaint Resolution Centre
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