RL
Riaan L
1 reviews | Active since Nov 2017
01 Apr 2021, 09:20
Standard Bank - No services to less than pathetic service
I have requested for an insurance policy to be cancelled on 24 February 2021. After numerous e-mail correspondence, all I received was the nothing worth automated reply indicating they are dealing with the matter. Till today the client pays two (2) separate premiums on his bond, but Standard bank choose to ignore the interest of the client and TCF.
I will advise no person to do business with them
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Standard Bank's replyOfficial
01 Apr 2021, 16:00Good day Riaan Labuschagne
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply01 Apr 2021, 16:00
Official
Good day Riaan Labuschagne
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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