EW
Eddie W
1 reviews | Active since Oct 2025
07 Oct 2025, 09:25
Standard Bank no Service
Standard bank service is non existent, my son in the UK did en EFT sending me money to my account, which I never received. On the 27th of September I went to a Standard bank branch and they were unable to help me, I was told I need to email ***. I sent and email I received a reply that I would be assisted by Maletsasi Kwele with a Reference number:PPE***. I have have no response from Maletsasi Kwele stating where the funds are and why they not my account the transfer from the UK was done on the 28th of September, it is now the 7th of October and I still have not received the funds or have any assistance from standard Bank. There service is pathetic to say the least.
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Standard Bank's replyOfficial
07 Oct 2025, 09:46Dear Eddie,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Oct 2025, 09:46
Official
Dear Eddie,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***