Standard Bank no service

Standard Bank is the no service bank. No matter what you do you will not get assistance. I am not even able to download proof that I have an account on my internet banking app. If you call their help numbers you have to listen to irritating voice prompts sending you nowhere and then just to make you more agitated they have the most annoying music while you wait for no one to answer. I am so happy to say I have opened a business account with another bank and is systematically moving to a better bank. I have been struggling with the same issues with Standard bank since 2016 Wonder why they have loud music playing (a lot louder than the robotic voice)? This bank makes a point of wasting your time, don't care about small business and poor personal service.