DR
Dylan R
1 reviews | Active since Aug 2021
01 May 2023, 06:33
Standard bank ***********/ no service
Absolutely *********** bank. Month after month Standard bank can not fix my debit order. After hours spent on the phone with Gorden, and numerous other people. They promise me each month the error is fixed, come debit order date. Nothing! Then they double charge me as they state my account is an arrears, but their DEBIT order is not going off. Is there any way I can move my vehicle finance to another bank? Standard bank is Absolutely useless.
They can not even pick a phone or respond to emails.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
01 May 2023, 08:41Good day Dylan
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kind regards,
Standard Bank Hello Peter Team
Standard Bank's reply01 May 2023, 08:41
Official
Good day Dylan
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kind regards,
Standard Bank Hello Peter Team
DR
Dylan R's updateReviewer Update
02 May 2023, 08:54Still no service. No feedback. No comeback.
Absolutely ridiculous.
Absolutely ridiculous.
DR
Dylan R's update02 May 2023, 08:54
Reviewer Update
Still no service. No feedback. No comeback.
Absolutely ridiculous.
Absolutely ridiculous.
Standard Bank's replyOfficial
02 May 2023, 09:02Hi Dylan
Thank you for getting back to us. We will follow up and get back to you.
We apologise for the delay getting back to you.
Kindest regards,
Thank you for getting back to us. We will follow up and get back to you.
We apologise for the delay getting back to you.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply02 May 2023, 09:02
Official
Hi Dylan
Thank you for getting back to us. We will follow up and get back to you.
We apologise for the delay getting back to you.
Kindest regards,
Thank you for getting back to us. We will follow up and get back to you.
We apologise for the delay getting back to you.
Kindest regards,
Standard Bank Hello Peter Team
DR
Dylan R's updateReviewer Update
03 May 2023, 08:23Another day without service. Problem still ot resolved. Is there anyone at Standard bank who actually works? Who can do their work?
What is going on at Standard Bank! Absolutely disgusted with Standard banks service
What is going on at Standard Bank! Absolutely disgusted with Standard banks service
DR
Dylan R's update03 May 2023, 08:23
Reviewer Update
Another day without service. Problem still ot resolved. Is there anyone at Standard bank who actually works? Who can do their work?
What is going on at Standard Bank! Absolutely disgusted with Standard banks service
What is going on at Standard Bank! Absolutely disgusted with Standard banks service
Standard Bank's replyOfficial
03 May 2023, 09:55Hi Dylan
We apologise for the delay getting back to you.We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We apologise for the delay getting back to you.We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply03 May 2023, 09:55
Official
Hi Dylan
We apologise for the delay getting back to you.We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We apologise for the delay getting back to you.We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team