LB
LIEZLE B

1 reviews | Active since Feb 2020

23 Apr 2020, 16:34

STANDARD BANK - NO RIGHTS TO PRIVACY

I phoned standard bank to get a settlement balance from my credit card account. Once the amount was given, I noticed it was exactly the same amount that was outstanding as per my last Statement received...when I enquired why no early settlement discount was given, I am asked WHY do I want to settle and ..GET THIS...where does the money come from? ARE YOU FOR REAL? it has nothing to do with any bank where you obtain money from, if you want to settle an amount? in today's hectic life, why are the banks making it as hard as possible not to help the people get rid of debt??? not one of any other banks or creditors had any problem in giving my a settlement balance!!! WHY YOU STANDARD BANK

Sorry Standard Bank - you are the worst!!! Never in my life will I use you again!!

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Replies (2)
Standard Bank
Standard Bank's reply23 Apr 2020, 18:39
Official
 
Dear Liezle

Thank you posting your comments. 

We looking into your matter and feedback will be provided shortly.

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply29 Apr 2020, 17:40
Official
Dear LIEZLE BOSCH

Thank you once again for posting your comments.

I refer to our email correspondence with each other and you confirmed that the matter has been attended to already.

Kind regards

Clint Petersen
Complaint Resolution Centre
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