ST
Sean T

1 reviews | Active since Jan 2015

03 Mar 2021, 09:01

Standard Bank - No response on potential phishing

I have received 2 emails (from what appears to be a legitimate email address), supposedly with a statement from Standard Bank. I do not have an account with them.

This means one of 2 things. Either it's a phishing expedition by a hacker, or I have been sent the email by Standard Bank in error.

As such, I emailed Standard Bank, querying the above. No response to either of my emails from them.

In a time where cyber-attacks are on the increase, Standard Bank should at least have the courtesy to take the time to investigate and investigate.

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Replies (1)
Standard Bank
Standard Bank's reply03 Mar 2021, 23:22
Official
Hello 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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