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shellmarie M

1 reviews | Active since May 2015

03 Sept 2018, 16:13

Standard bank - no response

I app**** online for a Standard bank Prestige account on 03/08/2018. Today on 03/09/2018 and a month later and after several emails and calls I still do not have any documentation or any cards confirming this account.

0
Replies (3)
Standard Bank
Standard Bank's reply04 Sept 2018, 01:10
Official

Thank you for posting your comments. Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre ****** (fax) ***

Standard Bank
Standard Bank's reply06 Sept 2018, 09:39
Official

Dear shellmarie

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

***

Standard Bank
Standard Bank's reply06 Sept 2018, 09:39
Official

Dear shellmarie

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

***