iC
irene C

1 reviews | Active since Aug 2011

22 Mar 2017, 13:14

STANDARD BANK - NO REFUND

<p>On 20 March 2017, I logged onto internet banking. I did a pre-paid airtime transfer to my cell phone.</p> <p>the amount should have been R100.00, but by mistake I transferred R1000.00. I phoned ***to get this reversed. I am told that they cannot reverse this. because I have the airtime. I want the airtime taken back and my R1000.00 returnded to me. I know that they can do this for debit orders, it is in escence the same principle, and they will not do it. I do not need R1000.00 artime, I jsut want this reversed</p>

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Replies (1)
Standard Bank
Standard Bank's reply23 Mar 2017, 13:07
Official

Thank you for your posting.

Kindly note that a feedback has been sent directly to your email.

Please feel free to contact us should you require further assistance.

Best regards

Complaint Resolution Centre
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