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Neville R

1 reviews | Active since Apr 2014

26 May 2018, 07:40

Standard Bank no more

Internet Banking software is absolutely atrocious. it is fraught with bugs and dangerous security issues. The experience of paying 6 to 8 month end creditors is so frustrating I have to consider changing banks. As a customer of this bank since 1963 one feels reluctant but It's become mind boggling. There are too many things wrong and too many track record experiences to post.

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Replies (1)
Standard Bank
Standard Bank's reply27 May 2018, 02:31
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Clint Chetty

Complaint Resolution Centre
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*** (fax)
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