ME
Mabel E
1 reviews | Active since Aug 2019
15 Apr 2025, 09:33
Standard Bank no Longer Value Business Banking Clients
I have more than one business banking account with Standard bank. I use to have a dedicated business banker that I could contact if I need help but Standard bank went and changed everything. They moved my business banker out of branch and I can no longer go and see her when I have a problem and it is now impossible to reach someone to help me. The channels that is still available is useless and even the person working with the complaints for Standard bank Business seem to be iterated and not in the mood to help. I now have a problem with my business cheque cards and I have spoken to three different call centers and no one seem to know how to help me...
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Replies (1)Standard Bank's replyOfficial
15 Apr 2025, 09:36Good day Mabel,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Apr 2025, 09:36
Official
Good day Mabel,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
