STANDARD BANK NO JOY EVEN AFTER CONTACT

it is with great distress irritation and anger that i write this follow up and second letter to standard bank expressing my dissappointment. after receiving the reply from hello peter from standard bank on my first complaint i contacted standard bank asset finance on the 23 of april 2018 and spoke to a lady by the name of samantha expressing my distress, however she just blew me off by saying they cannot duplicate a log and standard bank will call me on that day to discuss a way forward.

its officially 3 days since that call and 5 days since they took my car, im highly dissapointed with the way they handle me as a client and as a proffessional in the motor industry i can safely say their customer service is very bad and pathetic.

they got a judgement against me for my motor vehicle without out my knowledge even after countless of calls explaining why i froze payments and when i would resume payments and agreeing to pay all arrears and costs incurred, they came and took my vehicle with no cause and put me at a high inconvenience.

i am a paying customer i certainly can pay the car installments and the way they have treated me is unfair and uphauling.

i am furious now that my vehicle is sitting in a lock up for an unnecessary reson and i am compromised in every way with my day to and work situation. i am worried now that i have no knowledge of whats happening with my vehicle as they do not want to give me any feed back at all.

all i want is my car back and to settle all payments owed to the bank.

it would be a different situation if i purposely did not pay for something i cannot afford which i can.

if i do not hear from standard bank and do not get my car back so i can continue payments and settle outstanding as they should give that benefit of the doubt in the first place

i will be persuing littegation to the highest level and i will get my vehicle back through the courts.

including suing for personal damage and costs incurred thereof i will also sue their lawyers who are included in this distress

regards