1 reviews | Active since Sept 2017
Standard Bank - No Empathy to Customers
Good Day I am wrting to express my extreme dissatisfaction and disappointment with the lack of response regarding the frad/**** complaint i lofged on 27 December 2023.
Despite being a long-stnding customer, the handling of my situation has been disheartnening. Three substantial transactions have left my family and me in great financial strai. I understand that these matters require thorough investigation, but the lack of comunication regarding two of the claims is unacceptable.
I urge you to prioritize and expedite the resolution of my case. Timely action is crucial, given the impact this incident has had on my finances. I trust that Standard Bank as a reputable institution, will take immediate steps to rectify this situation.
Lets see how long you guys will respond to this
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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