QH
Quinton Henry-Taylor

1 reviews | Active since Feb 2015

18 Jun 2018, 19:36

Standard Bank _ No Delivery/No Response

Good day,

I have app**** for a cheque account online +-7 days ago. Still no feedback whatsoever from your bank.

+-3 days ago one of your consultants phoned me to offer me credit card, tried to apply says my profile is frozen @ your bank, ***?

Please get someone to assist me.

0
Replies (2)
Standard Bank
Standard Bank's reply19 Jun 2018, 08:40
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank
Standard Bank's reply21 Jun 2018, 08:47
Official

Dear Quinton Henry-Taylor

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that the matter is being attended to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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