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Bronwin B

1 reviews | Active since Aug 2009

04 Apr 2018, 11:10

Standard Bank - no customer service reply

I cancelled my card last week and after providing info regarding the delivery of my new card, it has been more than a week. I need to know when the card will be delivered. this is an urgent matter, and I would appreciate it if this could be handled urgently. I also received feedback from standard bank to say that it would be attended to once I email my ID number and yet I am still waiting for someone to contact me. this is ridiculous?!

Regards, Bronwin Botha **********

0
Replies (2)
Standard Bank
Standard Bank's reply05 Apr 2018, 09:03
Official

Thank you for posting your comments.

The matter is receiving attention and we will be in contact with you shortly.

Regards

Complaint Resolution Centre

Tel: ***

Email: ***

Standard Bank
Standard Bank's reply06 Apr 2018, 14:50
Official

Dear Bronwin

Thank you for your posting.

I refer to my email correspondence and can confirm that the matter has been attended to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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