sS
shane S
1 reviews | Active since Aug 2013
15 Feb 2024, 09:50
Standard bank No Communication and puts people on ITC with it being their fault!
Well done Standard bank! you did it again! You never seem to stop disappointing me! Your system glitched and did not deduct the debit order for my husbands vehicle and only notified us 2years later, then we just realized with shock that you have now put my husband on ITC for YOUR fault! No warning! No communication! Nothing! Great Job Standard Bank! I will not leave this here!
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
15 Feb 2024, 09:53Dear Shane
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Feb 2024, 09:53
Official
Dear Shane
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
sS
shane S's updateReviewer Update
15 Feb 2024, 11:22Wow Standardbank I should have known that this speedy reply was to good to be true.
I am still waiting for a call.
I am still waiting for a call.
sS
shane S's update15 Feb 2024, 11:22
Reviewer Update
Wow Standardbank I should have known that this speedy reply was to good to be true.
I am still waiting for a call.
I am still waiting for a call.
Standard Bank's replyOfficial
15 Feb 2024, 11:30Dear Shane
Our team will call you shortly.
Please be on the look out for our call.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Our team will call you shortly.
Please be on the look out for our call.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Feb 2024, 11:30
Official
Dear Shane
Our team will call you shortly.
Please be on the look out for our call.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Our team will call you shortly.
Please be on the look out for our call.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
sS
shane S's updateReviewer Update
15 Feb 2024, 16:50Standard Bank, your service is pathetic!
sS
shane S's update15 Feb 2024, 16:50
Reviewer Update
Standard Bank, your service is pathetic!
Standard Bank's replyOfficial
16 Feb 2024, 07:05Dear Shane
Our team is still investigating on this matter.
Kindly advise the convenient time we can contact you today.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Our team is still investigating on this matter.
Kindly advise the convenient time we can contact you today.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply16 Feb 2024, 07:05
Official
Dear Shane
Our team is still investigating on this matter.
Kindly advise the convenient time we can contact you today.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Our team is still investigating on this matter.
Kindly advise the convenient time we can contact you today.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
sS
shane S's updateReviewer Update
12 Mar 2024, 15:06Standard bank... its 27 days later... how long should I wait on service?
I will cancel everything with you aswell as go to the ombudsman.
I will cancel everything with you aswell as go to the ombudsman.
sS
shane S's update12 Mar 2024, 15:06
Reviewer Update
Standard bank... its 27 days later... how long should I wait on service?
I will cancel everything with you aswell as go to the ombudsman.
I will cancel everything with you aswell as go to the ombudsman.