RH
Roland H

1 reviews | Active since Feb 2017

18 Sept 2024, 03:27

Standard bank NO communication

Standard bank helped us in 2017 when we had a lot of business to purchase a ford ranger. In July 2022 we nearly lost everything and had to give the ranger back to standard bank. It took me and the a garage 3 months before standard bank came and fetch the vehicle. After sending mails and no reply September 2024, I'm still battling to get the vehicle of my name, cannot get a Vehicle or a Trailor on my name that we bought recently, and the other vehicle that we have, any disks.

I'm have a stack of fines due to no licence disk and have to pay R3500.00 every time , although the paperworks of the other vehicle is up to date.

0
Replies (2)
Standard Bank
Standard Bank's reply18 Sept 2024, 07:05
Official
Hi Roland

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 
RH
Roland H's update18 Sept 2024, 08:28
Reviewer Update
This is what has been said to me for the last 18months,
that the matter is in the right hands, but every 3 months the person I spoke to has moved to a different office or has left standard bank and the new person has to start from scratch again