JM
JJ M

1 reviews | Active since Jul 2011

07 May 2019, 09:57

Standard Bank No Benifit. List me wrongfully as under debt review

So this is to let you know that after more than 25 years with standard bank I am finally giving up on them. Because they gave up on me. I get charged overdraft facility feebof R69 but they refuse to give me an overdraft facility, credit card or loan.

Reason: They claim I am on debt Counseling. They need an exemption letter. Because somewhere in their poorly maintained systems I have been marked as being under debt councelling.

The NCR send me a letter that I am in fact not listed with them. The debt councilor refuse to give me an exemption letter because they say I cannot get such clearance certificate if I am in fact not under debt councelling anymore. So I am stuck in a catch 69 with Standard bank.

I used to like Standard bank before and it will be sad to go to another bank. But I have no choice anymore because Standard has become very useless to me. I get no advantage in having an account with them. Their fees are excessive and they refuse me any added services.

Nedbank gave me a credit card and vehicle finance recently. Capitec gave me a personal loan and a savings accoint with very low banking costs. And a credit card. Cell C gave me two phone contracts as did Vodacom. Sterns gave me an account as did RCS/Game.

Ditect Axis gave me a personal loan.

Standard bank - well they wouldn't even give me a R500 overdraft.

How is it possible that all these major institutions gives me accounts and credit if I am currently under debt review as Standard banks flawed systems say? I gave them a letter where the debt councilor confirmed that I have volunteraly withdrawn from debt councelling in 2015 and that they cannot issue a clearance certificate to someone not under debt councelling.

Well it is ONLY Std bank who treat me like this.

I am hereby informing you of my intention to close my (expensive), and useless account with you since it gives me no extras and advantages whatsoever like any other banks. I pay over R200 monthly fees for abselutely nothing.

I am going over to Capitec and I want to know what to do to move my debit orders there.

I will also be helping my son to movebhis account oveer to Capitec and will advocate Capitec yo anyone I know who have Standard bank accounts.

Thank you for nothing. After more that 25 years of making money from me.

Goodbye

0
Replies (1)
Standard Bank
Standard Bank's reply07 May 2019, 15:15
Official
Dear JJ 
 
Thank you for posting your comments.
 
 One of our consultants will make contact with you to address this matter.
 
 Kind regards
 
 Complaint Resolution Centre
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