TR
Terence R
1 reviews | Active since Feb 2017
28 Aug 2024, 11:11
STANDARD BANK NO ANSWER!!
THE WORST BANK TO DO BUSINESS WITH!!!!! Don't even think about missing a call from them, trying to call them back is an absolute nightmare! I have even gone to the point of testing the same enquiry with FNB Business Banking and they answer within 60 seconds. I am currently on the line trying to get through to the Standard bank business division for the second time and I have been waiting for 20 min to get through thus far. Yesterday they beat the record for a waiting period of 30 min.
PLEASE DO NOT CONSIDER OPENING A BUSINESS ACCOUNT WITH THIS BANK!!!! THEY ARE USELESS!!!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
28 Aug 2024, 11:21Dear Terence,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Aug 2024, 11:21
Official
Dear Terence,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
TR
Terence R's updateReviewer Update
28 Aug 2024, 11:32Thank you for your response.
The sad part of it all is that by the time you call back, I have already decided to change banks and I haven't even begun to start the process to open an account as yet. I certainly do not want to wait 2 days.
The sad part of it all is that by the time you call back, I have already decided to change banks and I haven't even begun to start the process to open an account as yet. I certainly do not want to wait 2 days.
TR
Terence R's update28 Aug 2024, 11:32
Reviewer Update
Thank you for your response.
The sad part of it all is that by the time you call back, I have already decided to change banks and I haven't even begun to start the process to open an account as yet. I certainly do not want to wait 2 days.
The sad part of it all is that by the time you call back, I have already decided to change banks and I haven't even begun to start the process to open an account as yet. I certainly do not want to wait 2 days.