Standard Bank - NO ACTION
My daughter opened an account with Standard Bank in March 2020 for the sole purpose of being able to book and pay for an appointment with Home Affairs. Only 2 transactions have ever been made on it - the deposit for the payment and the payment. We have sent multiple emails requesting this account to be closed and yet just about every month she receives a statement with MORE bank fees being added. Nothing is getting done - we have sent all the documents that were required and have queried this account countless times.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
21 May 2024, 13:51Dear Dorian,
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution. Please be on the lookout for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution. Please be on the lookout for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply21 May 2024, 13:51
Official
Dear Dorian,
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution. Please be on the lookout for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution. Please be on the lookout for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
's updateReviewer Update
21 May 2024, 14:30Jordan is driving at the moment, she says that she will be available in an hour ie 15:30
's update21 May 2024, 14:30
Reviewer Update
Jordan is driving at the moment, she says that she will be available in an hour ie 15:30
Standard Bank's replyOfficial
24 May 2024, 11:53Dear Dorian,
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply24 May 2024, 11:53
Official
Dear Dorian,
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***