HM
Hirrah M

1 reviews | Active since Mar 2019

17 Aug 2019, 15:50

STANDARD BANK NIGHTMARES!

We all understand the motive behind Standard Banks's Branch Closures...PROFITS! That's Fine. But what's not Fine is the inconvenience You Clowns Left behind! Why also Terminate Your ATMS? Was the IDEA not to leave everything to your machines!? while other customers transact happily at every Mall, fools like us who are still stuck with you must run around the GLOBE looking for the Next Machine where you can do a basic thing like a DEPOSIT! Because you have turned off all your ATMS! When you eventually find the odd machine, one subjected to long ques, because there will be just one ATM to do DEPOSITS! WHY don't ask any one Living in Auckland Park, Alberton, South Hills and other areas in the South! I'm forced to use Your Competitor's ATMS....Becuase your ATMS ARE SLOWLY DOING THE VANISHING ACT! CAREFUL, I might just VANISH AS WELL!

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Replies (2)
Standard Bank
Standard Bank's reply19 Aug 2019, 04:30
Official
 Hello  Hirrah, 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Sheriline Martin Complaint Resolution Centre
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Standard Bank
Standard Bank's reply21 Aug 2019, 11:09
Official
Dear Hirrah mcdee

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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