Standard Bank Nicolway

Simpler better faster. Slow unbothered and lack of service is my experience at the Nioclway Standard Bank branch. No sense of urgency at all. I’ve been with Standard Bank for over 10years and this has been the worst experience ever. To a point I had to get up and walk out and no manager on the floor to even address my problems too. I’ve been waiting for almost three days just to get two savings accounts for my kids opened. Friday last week I got told the system was down yet the person who was helping wasn’t even at work but emailed lying. Yesterday I got to the bank on my day off and there is a long line and no one to manage customers expectations. Today I walk in no greeting.then I get called back to asked rude what can I do for you. I sit down ask for the lady Named Lindi from the other staff and everyone just keeps telling me she’s at the back no one bothered to get up and call her for me. And at the point it was over 10mins sitting and waiting in a empty branch.whoever is the manager needs to be hands on and not stuck in the back useless and unprofessional