AV
Aletta V

1 reviews | Active since Mar 2019

04 Mar 2021, 11:49

STANDARD BANK NEWMARKER ALBERTON SUCKS!!!!

I must say with utter discuss, that it is the worst branch to visit. You stand a hour and a half in the que outside in the heat, with a mask on. Then inside you wait another hour. This just to get a card replacement. How can Standard Bank think just 1 branch can serve 2 towns. Then above all the bad serve it gives it is the most smallest branch to serve 2 towns. It is most disturbing to think that Standard bank think it customer's must except this kind of behavior from Standard Bank.

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Replies (1)
Standard Bank
Standard Bank's reply04 Mar 2021, 21:30
Official
Good day Aletta Viljoen

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support 

Kind regards 
Complaint Resolution Centre
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