1 reviews | Active since Apr 2020
Standard Bank New Market
Standard Bank New Market Alberton. What a disappointment. It’s embarrassing. Went there Monday last week. Internet banking sending OTP to my old cell number. Assumed all sorted. No NOT sorted. Lady told me 2-4 hours. Not looking very keen to assist me in the first place. So needless to say I had to return yesterday (Friday). Worse service. People working there were arguing in a language I don’t understand but I could read body language and a few words that was clear. Not my job description. This woman is difficult.
Well I started performing that I want my money. I was told to do that at the ATM. (Large amount). I want to pay my credit card. Another argument about that. Go to ATM. Now it’s Saturday evening and I AM STILL NOT ABLE TO ACCESSS MY INTERNET BANKING DUE TO THE FACT IT IS STILL SENDING OTP’s To my old cell number!?!?!
We are truly saddened to hear about your experience.
We understand how frustrating this must be for you, and we take these matters very seriously.
Please be assured that we will address your query with the utmost urgency. We will be taking a closer look into the issue and will get back to you shortly.
We are truly saddened to hear about your experience.
We understand how frustrating this must be for you, and we take these matters very seriously.
Please be assured that we will address your query with the utmost urgency. We will be taking a closer look into the issue and will get back to you shortly.
Our team has tried to reach out again ,although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you and an alternative contact number.
I look forward to hearing from you.
Kindest regards,
Standard Bank Hello Peter Team
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Our team has tried to reach out again ,although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you and an alternative contact number.
I look forward to hearing from you.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***