QH
Quinton Henry-Taylor
1 reviews | Active since Feb 2015
13 Aug 2020, 18:40
Standard Bank - NEW client refusal
Dear Standard Bank
At this moment i am not a happy camper with your establishment. I see day after day how you losing clients and complaining about it, but when new clients wants to join you refused to assist them in the rightful way they deserve. At this moment im sitting with covid19 pandemic and i phoned your call centre to ask to please assist in just at least opening the account for me so long i will send the relevant documentation even to a email address and so on and you refused to assist in anyway. You dont want new clients and you sure as hell dont have customer service that i can tell you. No wonder everyone is leaving your bank.Phone me asap if you still want a new client or not.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
14 Aug 2020, 12:06Hello Quinton Henry-Taylor
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
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Standard Bank's reply14 Aug 2020, 12:06
Official
Hello Quinton Henry-Taylor
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
QH
Quinton Henry-Taylor's updateReviewer Update
17 Aug 2020, 22:59Dear Standard Bank
All talk and no action. Still waiting for anyone from your establishment to contact me.
Should i repost my complaint again in order for someone to contact me?
All talk and no action. Still waiting for anyone from your establishment to contact me.
Should i repost my complaint again in order for someone to contact me?
QH
Quinton Henry-Taylor's update17 Aug 2020, 22:59
Reviewer Update
Dear Standard Bank
All talk and no action. Still waiting for anyone from your establishment to contact me.
Should i repost my complaint again in order for someone to contact me?
All talk and no action. Still waiting for anyone from your establishment to contact me.
Should i repost my complaint again in order for someone to contact me?
Standard Bank's replyOfficial
27 Aug 2020, 13:46Dear Quinton Henry-Taylor
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply27 Aug 2020, 13:46
Official
Dear Quinton Henry-Taylor
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***