Standard Bank never to be trusted

I have been so disappointed so many times by standard Bank but this one takes the cake. I reported a transactional ***** in May and was asked to submit some documents to support my case and I did that the following day and I got confirmation that they received the documents, that was the last time I heard from them, I called them, emailed, and everytime I would receive an automated response nothing more, for more than two months it continued to a point I already knew their final response will be that they can't help me, which is exactly what happened, close to three months they said just that after yet another email, they gave the *****ster more than enough time to use my money, they didn't do anything to stop him, they did absolutely nothing, it's like they aided a ***** to escape or maybe they are in this together. Disappointed and frustrated Durian Delisile Majola