JZ
Jen Z

1 reviews | Active since Aug 2017

30 Sept 2017, 17:36

Standard bank never seize to amaze!

First it was the awesum banking app. And then the improved app with the most amazing features - making banking hassle free and super easy - and actually enjoyable! No more ques at the bank. I can literally do everything i need to, from eft payments to managing my card!

But thats not all! NOW , when printing a color bank statement at the terminal, each page is automatically stamped And the best part: you now have the option of having your physical address printed ON the statement! And we all know the baggage of having to get proof of address and statements etc. That cuts out a whole process of stressing to get proof of address. It makes the worlds difference!!

No more hassles and struggling to get into a bank during bank hours for statements to be stamped and then getting utility bills for proof address. Oh no. Thanks to standard bank, you go to a bank terminal, print out a statement, with the bank stamp AND with proof of address!

I definitely vote Standard Bank as the NO 1 banking institute! A Banking institute sculpted for the people - accommodating our needs and wants!

Standard bank really wowed me, and had set the bar high!

Thank you standard bank!

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Replies (2)
Standard Bank
Standard Bank's reply01 Oct 2017, 01:44
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

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We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Clint Chetty

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply02 Oct 2017, 09:33
Official

Thank you for your posting.

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.

We are delighted to hear of your wonderful experience with Standard Bank.

Kind regards

Complaint Resolution Centre
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