MM
Mduduzi M

1 reviews | Active since Aug 2019

07 May 2024, 12:32

Standard bank never responds to queries !!!

Funny how you have to come to this site to get help with standard bank as they ignore the hell out of you if you go via their site.

so we here standard bank can i have latest settlement quote and natis document

0
Replies (4)
Standard Bank
Standard Bank's reply07 May 2024, 12:52
Official
Dear Mduduzi

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for further communication from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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MM
Mduduzi M's update08 May 2024, 12:28
Reviewer Update
Hi

I am still waiting for the settlement quote and natis document till now !!! this is really frustrating how hard it is to send people their documents???? why do i have to go through such lengths to get my documents???? i wasn't going to ask if i did not need these documents and it was not agent !!!!!
Standard Bank
Standard Bank's reply08 May 2024, 12:39
Official
Dear Mduduzi

This matter has been escalated with our team.

We will be in touch with further feedback.

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply08 May 2024, 13:24
Official
Dear Mduduzi

Thank you for allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards 
Standard Bank Hello Peter Team 
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