RC
Rhodancia C

1 reviews | Active since Sept 2010

13 Jul 2025, 01:46

Standard Bank NEVER keeps their promises

Why say we office insurance, with home loans when it was never offered. I purchased my house a few years ago. I request protection plan for my house, I never received a copy of my contract, after many attempted i have recived it. Just to discover that the policy i requeat them to add was never added. How Standard Bank? That was a breach of promises. Very disappointed. When I needed it the most.

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Replies (1)
Standard Bank
Standard Bank's reply13 Jul 2025, 08:05
Official
Dear Rhodancia, 

we’re saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly.

Kindest regards, 
Standard Bank Hello Peter Team ***