Standard Bank - Never Fails to Disappoint!!

<p>I have had it with Standard Bank. I moved my salary over to FNB (and yes, they ARE as brilliant as their ads say. I have (tried) to close my account with Standard Bank. I may be done with them but they are not done with me... I went into the bank in person. Did all the necessary to close my cheque account. Was paid out the balance. I was assured that my account was now closed and given a print out stating same. But it was not to be!!!</p> <p>Now I have received an sms to say that my account has a new balance of R39. They could not have sorted this the day I closed the account??? Now my account is STILL not closed. I will have to find time (I work full time so there goes my Saturday morning) to go into the bank again. Why do I not phone? Oh, I did. With the same outcome as always. You are placed on hold for so long by the automated voicemail (who are ALWAYS experiencing "unusually high call volumes") that you end up having to ring off. And so it goes. And that is why I have broken up with you Standard Bank. You do not move with the times and I am sick to death of all the struggles I have had with you. When the Consultant asked why I am closing my account my answer was simple: FNB IS SO MUCH BETTER!!</p>