ET
Edwin T
1 reviews | Active since Aug 2019
02 Aug 2019, 15:38
Standard Bank. Never and never again!
At this moment i am still holding on for someone to help me, already 26 minutes into the call.... All I need to do is get a Bond number on a commercial property and arrange for the Title Deed to be transferred back to us. The bond has been cancelled for a few years now and on a previous enquiry they had no recollection of such a property / bond and no trace of the Title Deed either. How can a company of this magnitude not have measures in place to ensure all the paperwork is safe and traceable.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
04 Aug 2019, 05:25 Hello Edwin
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
**** *** *** *** *** **** (fax)
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
**** *** *** *** *** **** (fax)
Standard Bank's reply04 Aug 2019, 05:25
Official
Hello Edwin
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
**** *** *** *** *** **** (fax)
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
**** *** *** *** *** **** (fax)
Standard Bank's replyOfficial
12 Aug 2019, 09:40Dear Edwin Turton
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply12 Aug 2019, 09:40
Official
Dear Edwin Turton
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***