AK
Andile K
1 reviews | Active since Jul 2024
07 May 2026, 11:26
Standard Bank negligence
I am sharing this because I requested funds to go to hospital and get treatment. Standard Bank will not respond unless I follow up with a call and I've done that. I'm number 42 so they'll only back tomorrow but their policy says if we requested funds for medical treatment as beneficiaries, they'll be solved on that day
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Standard Bank's replyOfficial
07 May 2026, 11:42Good day Andile,
Thank you for taking our call.
We have sent an urgent escalation to the relevant department for assistance.
You will shortly receive an email containing your complaint reference number along with the expected turnaround time.
We look forward to further engagement with you and remain committed to resolving this matter.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
We have sent an urgent escalation to the relevant department for assistance.
You will shortly receive an email containing your complaint reference number along with the expected turnaround time.
We look forward to further engagement with you and remain committed to resolving this matter.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply07 May 2026, 11:42
Official
Good day Andile,
Thank you for taking our call.
We have sent an urgent escalation to the relevant department for assistance.
You will shortly receive an email containing your complaint reference number along with the expected turnaround time.
We look forward to further engagement with you and remain committed to resolving this matter.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
We have sent an urgent escalation to the relevant department for assistance.
You will shortly receive an email containing your complaint reference number along with the expected turnaround time.
We look forward to further engagement with you and remain committed to resolving this matter.
Kind regards
Standard Bank Hello Peter Team
***