Standard Bank need to treat their customers with respect

I have posted a complain 29/10/2020 about standard in connection with my home loan account.my money which I was paying extra on my bond went missing.On the 30/10/2020 standard bank sent me message that my problem have been resolved again yesterday they sent same message was sent but I didn’t receive any call an when I check on my access account there’s no money standard must stop abusing their customers I am now doing thinking of switching my bond an take legal action against them .thats enough