SM
Sergei M

1 reviews | Active since Jul 2011

28 Sept 2017, 08:48

Standard Bank Namibia home loans - we can not care less!

Standard Bank Namibia home loans - we can not care less!

Zero customber service, zero interest in solving customer's problem, zero help - welcome to Standard Bank Namibia!

No reply to numerous requests about home loan account from Standard Bank's loans department. Wanted to increase loan amount and get a calculations on new monthly installments. Job proved to be too much to bother for the below mentioned consultants.

Names of Standard Bank Namibia Windhoek branch employees ignoring customer requests: Beukes Charles, Rittmann Stephanie, Uahengo Pineas, Bok Vanessa, Block Magrietha.

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Replies (2)
Standard Bank
Standard Bank's reply28 Sept 2017, 11:38
Official

Thank you for posting your comments.

An email was sent to you requesting further details.

Awaiting your response.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply03 Oct 2017, 07:21
Official

Thank you for posting your comments.

An email was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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