PK
Petrus K

1 reviews | Active since Mar 2009

03 Jul 2021, 13:43

Standard bank naboomspruit cannot assist clinets with requests

Bad experience with *********** staff and acting manager at naboomspuit standard bank. battling 4 months now to cancel a session on a insurance plan. the branch cannot find the session in any of there systems or departments. now they don;t know how to cancel it and the acting manager is totally *********** to asssit or listen to client. Presumed acting manager Kgantsha Seloana

0
Replies (3)
Standard Bank
Standard Bank's reply04 Jul 2021, 00:19
Official
 Hello
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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PK
Petrus K's update12 Jul 2021, 08:11
Reviewer Update
good day , any feedback for me standard bank. just a correction, it is the nylstroom branch
PK
Petrus K's update14 Jul 2021, 14:22
Reviewer Update
good day , any feedback for me standard bank.