TN
Tshilidzi N

1 reviews | Active since Jan 2019

23 Jun 2023, 06:59

Standard bank MyMoBiz Online application remains unattended and unopened after a week

This is not how we are going to help young people access banking facilities. A young businesswoman won a prize in our business plan competition on the 16th of June when we were celebrating youth day. She won a cash prize to start her business and buy equipment and fix her cashflow requirements. Based on bank account pricing, we recommended that she opens a Standard bank MyMoBiz account for her business since she did not have a dedicated business account for her business. She made her application online and till today she is waiting for Standard Bank business banking consultant to contact her to finalise opening the bank account. This after she went went to a Standard Bank branch in Thohoyandou Plaza shopping centre branch where she was asked to make an appointment to see a business banking consultant. We want to assist aspirant rural entrepreneurs to create employment and banks are not understanding their role and are not supporting this initiatives if it is going to take longer than one week to get assisted in opening a bank account.

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Replies (1)
Standard Bank
Standard Bank's reply23 Jun 2023, 07:20
Official
Dear Tshilidzi

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, 
Standard Bank Hello Peter Team 
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