Standard Bank _ My Account Blocked

Item: Standard Bank
Rating: 1
Author: Alrone W

Hello Peter, iv'e been dealing with Standard Bank ***** Division Names Mavis ,Teboho Sesioana, Resilwe mabone. _ i have been making contact with them since last week 19August to have ,my account unblocked, and today 27August i'm still struggling to be assisted, i have provided them with all the details they requested from me and still my account remained closed.

I am not able to buy me food, travel to work and do certian things i was planning on doing. the lady from capitec who accidently had my account blocked also sent in her Affidavit & Copy of iD.

i Have been on the phone with standard bank since 8:30am today and its almost 14:00pm now.

Can this urgently be sorted out??

My Contact Details: Alrone Van Wyk_*** ID: ***

Your feedback or Call back would be highly appreciated.

Helpful (0)

Replies (1)

Standard Bank's replyOfficial

28 Aug 2021, 01:53

Hello Alrone Van Wyk

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support.

Kind regards

Complaint Resolution Centre
***

*** (fax)
***

Standard Bank's reply28 Aug 2021, 01:53

Official