Standard Bank must just close down

Talk about the worst bank when it comes to services. Whether in a branch or telephonicaly. Been on a call for over 15min wherelese it says I'll only wait 30sec to be attended to, at that time this is their ***** line. I magine the amount of damage to my account thats already been made. I dont want to even get to a part where I spent over an hour at their branches to get assistance only to find out my ticket was accepted but never called. You'd swear that their consultanfs do not wanna do their work. Ohhh its now 30 min on the line witb no consultant to assist me still