STANDARD BANK MUST FALL

I am very dissapoimted with this establishment as I have been their customer for over 5 years and they treat me this way. I app**** for a facility and it was approved only to sit and wait for days and no communication from them, i then call... to my suprise my application was put on hold!!! No one bothered to call me and let me know, perhaps had I not said nothing it would just be brushed under the carpet! The worst worst of them all is when i complained someone quickly called me and said the matter is at hand! The following day, another person calls me and says they are sorting the matter! MY FOOT! The complaints department then calls me to say they are closing my complaint even though its not resolved, just because someone had called me they deemed it as resolved! Even though the matter is not resolved! A ****** JOKE! They dont fail to take my money every month for charges and service fees but their service is ****! I am going jump up and down until someone and i will post the staff members names on here and branches on here! FSA has acknowledged my complaint and this is not the end STANDARD BANK MUST FALL!