PM
Pieter M

1 reviews | Active since Nov 2020

04 Sept 2024, 14:10

STANDARD BANK MU PRIMARY SMS - EXTRA CHARGES

I have recently noticed a recurring charge for fee: MU PRIMARY SMS which I never agreed to or subscribed for. This is unacceptable behavior on the part of Standard Bank. I expert any notifications in relation to my account to be covered by the monthly charge attached to the account. The charges must be reversed as they were never authorized.

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Replies (1)
Standard Bank
Standard Bank's reply04 Sept 2024, 14:20
Official
Dear Pieter, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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