AM
Ayanda M

1 reviews | Active since Jun 2024

01 Jun 2024, 06:21

Standard Bank MU Primary SMS

Standard Bank Mu Primary Sms Unauthorised fees Standard bank has taken a fee called MU Primary Sms fee of R18 without my permission. As a Prestige banker, I pay a monthly fee of R230, why are they suddenly just helping themselves to my account? Without warning or communication?

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Replies (1)
Standard Bank
Standard Bank's reply01 Jun 2024, 08:29
Official
Dear Ayanda 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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