CM
Celest M
1 reviews | Active since Aug 2014
04 Mar 2025, 15:56
STANDARD BANK MR THOMAS MASHABA
STAY AWAY!!!!!!!!!! SHOCKING and HORRIFIC SERVICE!!! A Mr Thomas Mashaba from STANDARD BANK CREDIT LIFE would have phoned me back at 14:45.
GUESS WHAT!?? He did not phone me with regards to my query dating back to 17 Feb 2025. 3 weeks!!! It is 15:53 and the bank has closed for the day. No service delivery from the Managers at Standard Bank!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
04 Mar 2025, 17:41Dear Celest,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Mar 2025, 17:41
Official
Dear Celest,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
CM
Celest M's updateReviewer Update
04 Mar 2025, 21:59Thank you for the generic response.
LOOKING FORWARD TO RESOLVING THIS QUERY ABOUT CREDIT PROTECTION POLICY MR MASHABA.
Now ... watch this space to see IF Mr Mashaba can actually sort out this query between Standard Bank Credit Life and Hollard (where clients are treated like tennis ***** being hit between Std Bank Credit Life and Hollard back and forth for 3 week and counting!)
LOOKING FORWARD TO RESOLVING THIS QUERY ABOUT CREDIT PROTECTION POLICY MR MASHABA.
Now ... watch this space to see IF Mr Mashaba can actually sort out this query between Standard Bank Credit Life and Hollard (where clients are treated like tennis ***** being hit between Std Bank Credit Life and Hollard back and forth for 3 week and counting!)
CM
Celest M's update04 Mar 2025, 21:59
Reviewer Update
Thank you for the generic response.
LOOKING FORWARD TO RESOLVING THIS QUERY ABOUT CREDIT PROTECTION POLICY MR MASHABA.
Now ... watch this space to see IF Mr Mashaba can actually sort out this query between Standard Bank Credit Life and Hollard (where clients are treated like tennis ***** being hit between Std Bank Credit Life and Hollard back and forth for 3 week and counting!)
LOOKING FORWARD TO RESOLVING THIS QUERY ABOUT CREDIT PROTECTION POLICY MR MASHABA.
Now ... watch this space to see IF Mr Mashaba can actually sort out this query between Standard Bank Credit Life and Hollard (where clients are treated like tennis ***** being hit between Std Bank Credit Life and Hollard back and forth for 3 week and counting!)
Standard Bank's replyOfficial
05 Mar 2025, 07:07The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible. We appreciate your patience. Thank you,
Kindest regards,
Standard Bank Hello Peter Team
***
We will revert with feedback as soon as possible. We appreciate your patience. Thank you,
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Mar 2025, 07:07
Official
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible. We appreciate your patience. Thank you,
Kindest regards,
Standard Bank Hello Peter Team
***
We will revert with feedback as soon as possible. We appreciate your patience. Thank you,
Kindest regards,
Standard Bank Hello Peter Team
***