1 reviews | Active since May 2010
Standard bank MOVING Nowhere
<p>I contacted the call centre to increase my payment limit on my credit card. I received an sms confirming the limit was increased; but could not nake any payments through internet banking. The error message continues to be" payment limit exceeded by ..." I contacted the call centre 3 times to resolve the issue and not one of their operators could rectify the problem. I have tried the whole weekend to contact the call centre and their automated telephones are forever busy. I also called their international numbers and their phones were also not answered. I called their international numbers, prestige banking and Private banking numbers and they were not answered. I have wasted my time and money through your useless systems. Your bank is a disgrace to the IT World. </p>
Good day Roshen
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Good day Roshen
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Roshen
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Roshen
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
