Standard Bank \Moving forward"... really??"""

Due to a cloned card ***** at the Sanridge Branch ATM, l had to have my cards stopped and new cards requested. The ***** division & prestige banking call centre have provided really good service thus far. Sadly the service at the branch was sub standard.<br> Firstly, l accepted that my replacement cards were dispatched by the card issue division to the wrong Midrand branch in error. I go to my branch in anticipation of collecting my cards only to be greeted by a new Prestige Banker. Had never been communicated that the current one had left. In any event \Consultant X"duly apologised for the error"