DS
Duggie S

1 reviews | Active since Mar 2014

22 Jun 2015, 13:40

STANDARD BANK - MOVING BACKWARDS - FAR BACKWARDS

NEVER HAVE I EXPERIENCED SUCH BAD SERVICE FROM A BANK. IF I KNEW THIS I WOULD NEVER HAVE OPENED AN ACCOUNT WITH THEM. IN TOTAL THEY HAVE REVERSED CLOSE TO R5000 FORM MY MERCHANT ACCOUNT DUE TO \********** CARDS". I GET IMPRINTS FOR EVERY MANUAL CARD THAT I PROCESS. I WILL NOT BE INFORMED OF REVERSALS TAKING PLACE SO THAT I CAN SEND THE RELEVANT DOCUMENTATION THROUGH TO THEM. THEN THEY WILL HAVE A CHEEK AFTER SAYING MY ACOUNT IS DEBITED AGAIN TO END THE EMAIL WITH \""WARM REGARDS\""? SIES MAN.<br> <br> I HAVE OPENED THE BUSINESS ACCOUNT LAST YEAR JUNE. I AM STILL WAITING FOR MY BUSINESS CARD WITH THE BUSINESS NAME IMPRINTED ON IT. IT HAS NOW BEEN A YEAR! LOVELY! I ORDERED A NEW CARD MACHINE A WHILE AGO. I WAS TOLD THAT I WILL RECEIVE IT WITHIN 48 HOURS. THIS 48 HOURS WAS EVENTUALLY 3 MONTHS... I HAD TO PAY FOR THOSE 3 MONTHS. <br> <br> WHEN I PHONE I AM TOLD EITHER THAT THEY ARE OFFLINE (IT SEEMS AS IF THEY HAVE BEEN OFFLINE SINCE THE DAY THE OPENED BUT ANYWAY) OR I AM TOLD THAT THE LINES ARE BUSY.<br> <br> PATHETIC. I WANT SOMEONE TO COME CLOSE ALL MY ACCOUNTS WITH THIS EXCUSE FOR A BANK. I NEED A BANK THAT WILL OFFER A SERVICE THAT I NEED.<br> <br> GEE AF!!!<br> """

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Replies (1)
Standard Bank
Standard Bank's reply23 Jun 2015, 08:55
Official
Hello jack skellington,

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
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