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anwarj A
1 reviews | Active since Jan 2017
13 Feb 2026, 08:53
Standard Bank , Moving backwards
Standard bank has no understanding of customer service and innovative banking.
After opening a new bank account and going into the branch to collect the new bank card , changing the PIN code etc.
The bank card is not linked to my account , after sending multiple emails 1. The email address on their website is no longer active 2. After eventually getting the correct email they responded basically sending me from pillar to post to have the bank card linked to the account .
Since then they no longer respond to emails and I’m stuck at the beginning with the exact same issue
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
13 Feb 2026, 09:17Dear Anwar
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Feb 2026, 09:17
Official
Dear Anwar
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
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anwarj A's updateReviewer Update
13 Feb 2026, 09:38Am I supposed to be overjoyed with that copy paste response?
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anwarj A's update13 Feb 2026, 09:38
Reviewer Update
Am I supposed to be overjoyed with that copy paste response?
Standard Bank's replyOfficial
13 Feb 2026, 14:15Dear Anwar
Thank you for taking our call.
Our team has confirmed that you were assisted with all your concerns.
Continue to have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Our team has confirmed that you were assisted with all your concerns.
Continue to have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Feb 2026, 14:15
Official
Dear Anwar
Thank you for taking our call.
Our team has confirmed that you were assisted with all your concerns.
Continue to have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Our team has confirmed that you were assisted with all your concerns.
Continue to have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***